Emergent Design

Most people will never have to call 911, but we all take comfort in knowing that if we do call, help will be on the way. The 911 service is vital, so the facilities that support it must be designed to meet the unique needs of emergency response personnel.

The Quarry Run Regional Operations Center recently completed near San Antonio, Texas, shows what a 911 call center can be. The center supports the county sheriff, municipal police and fire departments, and surrounding counties with an emergency operations center, two data centers and a 13,878-square-foot public safety answering point (PSAP) facility with 100 consoles.